Eagle Technology is committed to providing excellent customer support which exceeds the needs of our user community.
Our Passion and Expertise
Through sharing our GIS passion and expertise, our goal is to promote GIS for everyone and help our customers achieve success with Esri and EAGLE.
Offering Great Support and Services
Eagle Technology GIS Professonal Support consists of technical maintenance programs and options designed to meet the needs of different levels of users. Some of these services include:
- Technical support which includes telephone and email support
- Around the clock online support services
- Software upgrades, service packs and patches
- Publications and newsletters
- EagleTechnology and Esri New Zealand User Group events
A Technical and Experienced Team
A dedicated team provides timely and expert assistance for those clients current under maintenance. The scope of our technical support services includes advice and assistance in solving problems arising from the use of the software. Where necessary, we can help you inspect and check the software in order to keep it in good operating condition.
Eagle Technology GIS Professional Support is staffed by a highly trained and experienced team who possess considerable knowledge of Esri technology and applications in a wide range of environments and industries.
The team follows strict quality standards in delivery of its services. The level of service is regularly tested through customer surveys, and this feedback is used to further enhance our technical support service.