Emergency Management Support
To better streamline this supporting work, we have introduced a dedicated email contact which is monitored by our specialists within business hours and is designed to assist you in getting specialist GIS support required in an emergency.
Committed to providing excellent customer support
Eagle Technology is committed to providing excellent customer support which exceeds the needs of our user community.
Our Passion and Expertise
Through sharing our GIS passion and expertise, our goal is to promote GIS for everyone and help our customers achieve success with Esri and Eagle Technology.
Eagle Technology GIS Professonal Support offers a range of technical maintenance programs with options designed to meet the needs of users at all levels. Services include:
- Telephone and email technical support
- 24/7 online support
- Software upgrades, service packs and patches
- Publications and newsletters
- EagleTechnology and Esri New Zealand User Group events
A Technical and Experienced Team
Timely and expert assistance for clients current under maintenance. The scope of our technical support services includes advice and assistance in solving problems arising from the use of the software. Where necessary, we can help you inspect and check the software in order to keep it in good operating condition.
Eagle Technology GIS Professional Support is staffed by a highly trained and experienced team with in-depth knowledge of Esri technology and applications in a wide range of environments and industries.
The team follows strict quality standards, regularly tested through customer surveys, with this feedback used to continually enhance our services.